Terms of Service

These terms govern your use of GLOBA TOURS's website and booking through it. By making a booking or an inquiry, you agree to them. GLOBA TOURS runs on Safaris.rw, a platform that provides the website, booking, and payment infrastructure — this page covers your relationship with GLOBA TOURS, the business you're booking with.

Bookings and inquiries

When you submit a booking or inquiry, you're sending GLOBA TOURS a request — it's confirmed once GLOBA TOURS accepts it and, where a price is shown up front, once payment goes through. For tours or stays where the price isn't shown, GLOBA TOURS will follow up with a quote before anything is charged. Make sure the details you submit (dates, party size, contact info) are accurate — GLOBA TOURS plans around what you provide.

Payment

Where a booking is paid online, payment is processed through Mobile Money or card, via Safaris.rw's payment infrastructure, on GLOBA TOURS's behalf. We don't store your full card number — that's handled directly by the payment processor.

Changes and cancellations

To change or cancel a booking, contact GLOBA TOURS directly using the details on the contact page. Refund handling depends on how far ahead you cancel and the payment method used — GLOBA TOURS will let you know what applies to your booking.

Your account

If you create an account to track your bookings, you're responsible for keeping your login details secure. Your account is specific to GLOBA TOURS's site — it doesn't carry over to other businesses on Safaris.rw.

Acceptable use

• Submitting false or misleading booking details.
• Attempting to disrupt or gain unauthorized access to the site or another traveler's account.
• Using the site for anything illegal or fraudulent.

Liability

GLOBA TOURS is responsible for the tours, stays, or transport it offers. Safaris.rw provides the underlying website, booking, and payment platform but isn't a party to the booking itself.

Governing law

These terms are governed by the laws of the Republic of Rwanda.

Changes to these terms

GLOBA TOURS may update these terms from time to time. The date at the top of this page reflects the latest version.

Contact

Questions about these terms? Reach GLOBA TOURS at globatravels768@gmail.com or through the contact page.